Benefits of Remote Access
Remote access provides two major benefits. First is the ability to work from anywhere. When you connect to a remote machine you can accomplish any task you could sitting at that machine itself. Second, having remote access configured for your machines allows for off site maintenance and support. This can quicken response times in the case of support calls, and get you running again sooner.
Off site maintenance using remote access will benefit your company greatly. In many cases, this allows us to provide support without having to be at the machine. What this means to you is, problems can be resolved quicker, with less expense and less intrusion. Being able to connect remotely does not require a technician to have physical access to the machine, allowing work to be done outside of business hours or while the machine would otherwise be inaccessible.